{
"name": "Flower Shop Skill",
"intents": [
{
"intent": "hours_info",
"examples": [
{
"text": "what are the hours of operation for your Montreal store"
},
{
"text": "what are you hours of operation in Toronto"
},
{
"text": "Are you open on Sundays?"
},
{
"text": "What are your hours?"
},
{
"text": "What are your hours of operation?"
},
{
"text": "What time are you open until?"
},
{
"text": "When do you open"
},
{
"text": "When are you open"
},
{
"text": "What days are you closed on?"
},
{
"text": "When do you close"
},
{
"text": "Are you open on Christmas' Day?"
},
{
"text": "Are you open on Saturdays?"
}
]
},
{
"intent": "thank_you",
"examples": [
{
"text": "thanks"
},
{
"text": "thx"
},
{
"text": "cheers"
},
{
"text": "appreciate it"
},
{
"text": "thank you"
}
],
"description": ""
},
{
"intent": "goodbyes",
"examples": [
{
"text": "good bye"
},
{
"text": "bye"
},
{
"text": "see you"
},
{
"text": "c ya"
},
{
"text": "farewell"
},
{
"text": "talk to you soon"
}
],
"description": ""
},
{
"intent": "greetings",
"examples": [
{
"text": "good evening"
},
{
"text": "kia ora"
},
{
"text": "good morning"
},
{
"text": "hey"
},
{
"text": "hello"
},
{
"text": "hi"
}
],
"description": ""
},
{
"intent": "location_info",
"examples": [
{
"text": "where is your Toronto store?"
},
{
"text": "do you have a flower shop in Montreal"
},
{
"text": "What's the address of your Toronto store?"
},
{
"text": "what's the address of your Vancouver store?"
},
{
"text": "locations in America"
},
{
"text": "Locations in Canada"
},
{
"text": "Give me a list of locations"
},
{
"text": "List of location"
},
{
"text": "What are your locations?"
},
{
"text": "Where are you physically located?"
},
{
"text": "Where are your stores?"
},
{
"text": "list of your locations"
}
]
}
],
"entities": [
{
"entity": "location",
"values": [
{
"type": "synonyms",
"value": "Toronto",
"synonyms": [
"Warden Avenue"
]
},
{
"type": "synonyms",
"value": "Montreal",
"synonyms": []
},
{
"type": "synonyms",
"value": "Calgary",
"synonyms": []
},
{
"type": "synonyms",
"value": "Vancouver",
"synonyms": []
}
],
"fuzzy_match": true
},
{
"entity": "sys-location",
"values": []
},
{
"entity": "occasion",
"values": [
{
"type": "synonyms",
"value": "Funeral",
"synonyms": [
"condolences",
"sorrow",
"grief",
"sympathy",
"wake",
"Shiva",
"celebration of life"
]
},
{
"type": "synonyms",
"value": "Birthday",
"synonyms": [
"b-day",
"bday",
"birth day"
]
},
{
"type": "synonyms",
"value": "Mother's Day",
"synonyms": [
"Mothering Sunday",
"Mum's Day",
"Mom's Day"
]
},
{
"type": "synonyms",
"value": "Congratulations",
"synonyms": [
"award",
"success"
]
},
{
"type": "synonyms",
"value": "Graduation",
"synonyms": [
"graduating",
"grad",
"graduate",
"commencement"
]
},
{
"type": "synonyms",
"value": "Christmas",
"synonyms": [
"December 25",
"Dec 25",
"December 25th",
"Yule"
]
},
{
"type": "synonyms",
"value": "Wedding",
"synonyms": [
"best man",
"bride",
"groom",
"bridesmaid"
]
},
{
"type": "synonyms",
"value": "Valentine's Day",
"synonyms": [
"February 14",
"valentines",
"Feb 14",
"February 14th",
"heart day"
]
},
{
"type": "synonyms",
"value": "Get Well",
"synonyms": [
"sickness",
"ill",
"disease",
"cancer",
"hospital"
]
},
{
"type": "synonyms",
"value": "Anniversary",
"synonyms": []
},
{
"type": "synonyms",
"value": "Retirement",
"synonyms": []
}
]
},
{
"entity": "sys-person",
"values": []
},
{
"entity": "relationship",
"values": [
{
"type": "synonyms",
"value": "girlfriend",
"synonyms": [
"fiancee",
"GF"
]
},
{
"type": "synonyms",
"value": "husband",
"synonyms": []
},
{
"type": "synonyms",
"value": "boyfriend",
"synonyms": [
"beau"
]
},
{
"type": "synonyms",
"value": "mother",
"synonyms": [
"mama",
"momsie",
"mommy",
"mum",
"mom"
]
},
{
"type": "synonyms",
"value": "wife",
"synonyms": []
},
{
"type": "synonyms",
"value": "relative",
"synonyms": [
"step",
"cousin",
"aunt",
"uncle",
"granny",
"grannie",
"grandpa",
"grandma",
"brother",
"sister"
]
},
{
"type": "synonyms",
"value": "friend",
"synonyms": [
"trainer",
"professor",
"companion",
"bestie",
"roommate",
"neighbor",
"teacher",
"coach",
"colleague",
"associate",
"acquaintance",
"BFF"
]
},
{
"type": "synonyms",
"value": "couple",
"synonyms": []
},
{
"type": "synonyms",
"value": "partner",
"synonyms": []
},
{
"type": "synonyms",
"value": "father",
"synonyms": [
"pops",
"daddy",
"dad"
]
}
]
}
],
"language": "en",
"metadata": {
"api_version": {
"major_version": "v1",
"minor_version": "2018-09-20"
}
},
"description": "",
"dialog_nodes": [
{
"type": "standard",
"title": "Thank you",
"output": {
"generic": [
{
"values": [
{
"text": "You're welcome, $name. Please let me know if you need anything else."
},
{
"text": "My pleasure, $name."
},
{
"text": "No problem, $name. Let me know if there is anything else I can help with."
},
{
"text": "I aim to please. 😊"
}
],
"response_type": "text",
"selection_policy": "random"
}
]
},
"parent": "node_1_1552421157881",
"conditions": "#thank_you",
"dialog_node": "node_10_1552423252847",
"previous_sibling": "node_7_1552421220373"
},
{
"type": "standard",
"title": "Goodbyes",
"output": {
"generic": [
{
"values": [
{
"text": "Nice talking to you today, $name. We hope you visit our $city store."
}
],
"response_type": "text",
"selection_policy": "sequential"
}
]
},
"parent": "node_1_1552421157881",
"conditions": "#goodbyes",
"dialog_node": "node_7_1552423595670",
"previous_sibling": "node_10_1552423252847"
},
{
"type": "standard",
"title": "Greetings",
"output": {
"generic": [
{
"values": [
{
"text": "Hi $name. How can I help you?"
},
{
"text": "Hello $name. How may I assist you today?"
},
{
"text": "Hi $name. What can I help you with?"
}
],
"response_type": "text",
"selection_policy": "sequential"
}
]
},
"parent": "node_1_1552421157881",
"conditions": "#greetings",
"dialog_node": "node_7_1552421220373"
},
{
"type": "response_condition",
"title": "response_9_1552499176803",
"output": {
"generic": [
{
"values": [
{
"text": "Our Vancouver store is open Monday to Saturday, 9 am to 7 pm, except statutory holidays."
}
],
"response_type": "text",
"selection_policy": "sequential"
}
]
},
"parent": "node_10_1552498082007",
"conditions": "$city:Vancouver",
"dialog_node": "response_9_1552499176803",
"previous_sibling": "response_10_1552499214030"
},
{
"type": "response_condition",
"title": "response_10_1552499214030",
"output": {
"generic": [
{
"values": [
{
"text": "Our Calgary store is open Monday to Saturday, between 10 am and 6 pm, except statutory holidays."
}
],
"response_type": "text",
"selection_policy": "sequential"
}
]
},
"parent": "node_10_1552498082007",
"conditions": "$city:Calgary",
"dialog_node": "response_10_1552499214030",
"previous_sibling": "response_9_1552499109897"
},
{
"type": "response_condition",
"title": "response_9_1552499109897",
"output": {
"generic": [
{
"values": [
{
"text": "Our Montreal store is open Monday to Friday, between 10 am and 6 pm, holiday excluded."
}
],
"response_type": "text",
"selection_policy": "sequential"
}
]
},
"parent": "node_10_1552498082007",
"conditions": "$city:Montreal",
"dialog_node": "response_9_1552499109897",
"previous_sibling": "response_7_1552498606813"
},
{
"type": "response_condition",
"title": "response_7_1552498606813",
"output": {
"generic": [
{
"values": [
{
"text": "Our Toronto store is open Monday to Saturday from 9 am until 6 pm, except statutory holidays."
}
],
"response_type": "text",
"selection_policy": "sequential"
}
]
},
"parent": "node_10_1552498082007",
"conditions": "$city:Toronto",
"dialog_node": "response_7_1552498606813"
},
{
"type": "standard",
"title": "No Such Location",
"output": {
"generic": [
{
"values": [
{
"text": "Unfortunately, we don’t have a store in @sys-location. 🙁To date, we have stores in Toronto, Montreal, Calgary, and Vancouver. "
}
],
"response_type": "text",
"selection_policy": "sequential"
}
]
},
"parent": "node_9_1552496805719",
"conditions": "@sys-location",
"dialog_node": "node_9_1552499715575",
"previous_sibling": "node_10_1552498082007"
},
{
"type": "standard",
"title": "Location Not Provided",
"output": {
"generic": [
{
"values": [
{
"text": "Our hours of operations are listed on our Hours page."
}
],
"response_type": "text",
"selection_policy": "sequential"
}
]
},
"parent": "node_9_1552496805719",
"conditions": "true",
"dialog_node": "node_6_1552500676795",
"previous_sibling": "node_9_1552499715575"
},
{
"type": "standard",
"title": "Our Locations",
"parent": "node_9_1552496805719",
"metadata": {
"_customization": {
"mcr": true
}
},
"conditions": "$city",
"dialog_node": "node_10_1552498082007"
},
{
"type": "standard",
"title": "Collect Other Names",
"output": {
"generic": [
{
"values": [
{
"text": "Nice to meet you, $name. How can I help you? You can ask me about our store hours, locations, or flower recommendations."
}
],
"response_type": "text",
"selection_policy": "sequential"
}
]
},
"parent": "Welcome",
"context": {
"name": " input.text.substring(0, 1).toUpperCase() + input.text.substring(1) ?>"
},
"conditions": "true",
"dialog_node": "node_3_1553030427224",
"previous_sibling": "node_5_1553028886613"
},
{
"type": "standard",
"title": "Collect Sys-Person Name",
"output": {
"generic": [
{
"values": [
{
"text": "Nice to meet you, $name. How can I help you? You can ask me about our store hours, locations, or flower recommendations."
}
],
"response_type": "text",
"selection_policy": "sequential"
}
]
},
"parent": "Welcome",
"context": {
"name": "@sys-person"
},
"conditions": "@sys-person",
"dialog_node": "node_5_1553028886613"
},
{
"type": "standard",
"title": "No Such Location",
"output": {
"generic": [
{
"values": [
{
"text": "Unfortunately, we don’t have a store in @sys-location. 🙁To date, we have stores in Toronto, Montreal, Calgary, and Vancouver. "
}
],
"response_type": "text",
"selection_policy": "sequential"
}
]
},
"parent": "node_1_1552502698535",
"conditions": "@sys-location",
"dialog_node": "node_7_1552502698536",
"previous_sibling": "node_2_1552502698536"
},
{
"type": "standard",
"title": "Location Not Provided",
"output": {
"generic": [
{
"values": [
{
"text": "Our store locations are listed on our site on the stores page."
}
],
"response_type": "text",
"selection_policy": "sequential"
}
]
},
"parent": "node_1_1552502698535",
"conditions": "true",
"dialog_node": "node_8_1552502698536",
"previous_sibling": "node_7_1552502698536"
},
{
"type": "standard",
"title": "Our Locations",
"output": {},
"parent": "node_1_1552502698535",
"metadata": {
"_customization": {
"mcr": true
}
},
"conditions": "$city",
"dialog_node": "node_2_1552502698536"
},
{
"type": "response_condition",
"title": "response_10_1552499214030",
"output": {
"generic": [
{
"values": [
{
"text": "Our Calgary store is on the second floor of the CF Chinook Centre, located at 6455 Macleod Trail."
}
],
"response_type": "text",
"selection_policy": "sequential"
}
]
},
"parent": "node_2_1552502698536",
"conditions": "$city:Calgary",
"dialog_node": "response_5_1552502698536",
"previous_sibling": "response_4_1552502698536"
},
{
"type": "response_condition",
"title": "response_9_1552499109897",
"output": {
"generic": [
{
"values": [
{
"text": "Our Montreal store is located at 230 Martin St."
}
],
"response_type": "text",
"selection_policy": "sequential"
}
]
},
"parent": "node_2_1552502698536",
"conditions": "$city:Montreal",
"dialog_node": "response_4_1552502698536",
"previous_sibling": "response_3_1552502698536"
},
{
"type": "response_condition",
"title": "response_9_1552499176803",
"output": {
"generic": [
{
"values": [
{
"text": "Our Vancouver store located at 300 Hasting St E."
}
],
"response_type": "text",
"selection_policy": "sequential"
}
]
},
"parent": "node_2_1552502698536",
"conditions": "$city:Vancouver",
"dialog_node": "response_6_1552502698536",
"previous_sibling": "response_5_1552502698536"
},
{
"type": "response_condition",
"title": "response_7_1552498606813",
"output": {
"generic": [
{
"values": [
{
"text": "Our Toronto store is located at 123 Warden Avenue."
}
],
"response_type": "text",
"selection_policy": "sequential"
}
]
},
"parent": "node_2_1552502698536",
"conditions": "$city:Toronto",
"dialog_node": "response_3_1552502698536"
},
{
"type": "standard",
"title": "Anything else",
"output": {
"generic": [
{
"values": [
{
"text": "I didn't understand. You can try rephrasing."
},
{
"text": "Can you reword your statement? I'm not understanding."
},
{
"text": "I didn't get your meaning."
},
{
"text": "It looks like we are not quite getting each other today. Would you like to talk to a human agent instead? If so, please contact us at 555-123-4567 or email us at support\\@example.org."
}
],
"response_type": "text",
"selection_policy": "sequential"
}
]
},
"conditions": "anything_else",
"dialog_node": "Anything else",
"previous_sibling": "node_1_1552421157881"
},
{
"type": "standard",
"title": "Location Information",
"output": {
"generic": []
},
"next_step": {
"behavior": "skip_user_input"
},
"conditions": "#location_info",
"dialog_node": "node_1_1552502698535",
"previous_sibling": "node_9_1552496805719"
},
{
"type": "standard",
"title": "Assign City",
"output": {
"generic": []
},
"context": {
"city": "@location"
},
"next_step": {
"behavior": "jump_to",
"selector": "condition",
"dialog_node": "node_9_1552496805719"
},
"conditions": "@location",
"dialog_node": "node_1_1553023507612",
"previous_sibling": "Welcome"
},
{
"type": "folder",
"title": "Chitchat",
"dialog_node": "node_1_1552421157881",
"previous_sibling": "node_1_1552502698535"
},
{
"type": "standard",
"title": "Hours of Operation",
"output": {
"generic": []
},
"next_step": {
"behavior": "skip_user_input"
},
"conditions": "#hours_info",
"dialog_node": "node_9_1552496805719",
"previous_sibling": "node_1_1553023507612"
},
{
"type": "standard",
"title": "Welcome",
"output": {
"generic": [
{
"values": [
{
"text": "Hello. My name is Florence and I'm a chatbot. What name can I call you by?"
}
],
"response_type": "text",
"selection_policy": "sequential"
}
]
},
"conditions": "welcome",
"dialog_node": "Welcome"
}
],
"workspace_id": "2a09d0bc-80b8-4e51-9dae-67b96451b0c9",
"counterexamples": [],
"system_settings": {
"tooling": {
"store_generic_responses": true
}
},
"learning_opt_out": false,
"status": "Available"
}